One of the most useful strategies for escaping from the all-or-nothing embrace of the Enterprise Agreement is to renew Software Assurance not in the EA but instead transfer it into a Select Plus agreement.
Software Assurance has many flaws, but Microsoft still needs a program that rewards customer loyalty to its products by giving them upgrades on discounts and that provides ongoing support comparable to what other software vendors offer large customers. Here’s what I would do to mitigate some of its worst features.
Software Assurance creates constraints that limit Microsoft’s ability to respond quickly to changing market events. This is particularly true for a company that is stuck on three-year product cycles, while many of its competitors are far younger, more agile, and modifying their offerings as frequently as every month.